1. General Information
This Privacy Policy explains how Innore OÜ (hereinafter “Innore”) collects, uses, and protects personal data.
Innore processes personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Estonian legislation.
2. Data Controller
The data controller is:
Innore OÜ
Registration code: 14079548
Address: Ringtee tn 41, 50105 Tartu, Estonia
Email: info@innore.eu
Website: www.innore.eu
3. Data We Collect
We may collect the following personal data:
- Name
- Contact details (email address, phone number)
- Company information (for B2B customers)
- Delivery address
- Payment and billing information
- Order and communication history
- Technical data (e.g. website usage data, cookies)
4. Purpose of Processing
We process personal data for the following purposes:
- Processing and fulfilling orders
- Manufacturing and delivering products
- Customer communication and support
- Invoicing and accounting
- Compliance with legal obligations
- Improving our website and services
5. Legal Basis for Processing
We process personal data based on:
- Performance of a contract
- Legal obligations
- Legitimate interest (e.g. customer communication, service improvement)
- Consent (e.g. marketing communications)
6. Data Sharing
Innore may share personal data with third parties only to the extent necessary to provide services:
- Logistics providers
- Payment service providers
- Accounting service providers
- IT and hosting providers
Personal data is not sold or shared for marketing purposes with third parties.
7. Data Retention
Personal data is retained only as long as necessary:
- For fulfilling contractual obligations
- As required by accounting and tax laws
- For legal claims and dispute handling
8. Data Subject Rights
The data subject has the right to:
- Access their personal data
- Request correction of inaccurate data
- Request deletion of data (where legally applicable)
- Restrict processing of data
- Withdraw consent (e.g. marketing communications)
- Lodge a complaint with a supervisory authority
9. Cookies
The website uses cookies to:
- Ensure proper website functionality
- Analyze website usage
- Improve user experience
Users can disable or restrict cookies in their browser settings.
10. Data Security
Innore implements appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.
11. Third-Party Services
The website may use third-party services (e.g. analytics, payment systems) which may process data under their own privacy policies.
12. Changes to This Policy
Innore reserves the right to update this Privacy Policy at any time.
The updated version will be published on the website.
13. Contact
For any privacy-related questions, please contact:
📩 info@innore.eu
